Last updated: 04th July 2026
Svitch Bike respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or make a purchase from [your store URL] (the “Site”), how we use and disclose it, and the choices and rights available to you. By using the Site, you agree to the practices described in this Policy.
Information you provide. When you create an account, place an order, subscribe to updates, or contact us, we may collect your name, billing and shipping address, email address, phone number, and order details. You provide this information knowingly and voluntarily.
Payment information. When you pay by card, PayPal, or another method, your payment details are collected and processed by our payment providers. We do not store full payment card numbers on our servers; payment data is retained only as needed to process your transaction.
Information collected automatically. When you browse the Site, we automatically collect your IP address, device and browser type, operating system, referring pages, and how you interact with the Site, using cookies and similar technologies (see Section 4).
Information from third parties. We may receive information from service providers such as our e-commerce platform (for example, Shopify), analytics providers, and advertising partners.
We use your information to process and fulfill orders and deliveries; create and manage your account; provide customer support; communicate with you about your orders, products, updates, and promotions (where permitted); operate, improve, and secure the Site; detect and prevent fraud; and comply with our legal obligations.
We share personal information only as needed:
We do not sell your personal information for money. Some sharing for analytics or advertising may be considered a “sale” or “sharing” under certain U.S. state privacy laws; see Section 8 for how to opt out.
We use cookies and similar technologies to keep the Site working, remember your preferences, understand traffic and usage, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, Shop Pay, and other methods shown at checkout. Payment information is handled by PCI-compliant processors. Please review each provider’s privacy statement before use. [Adjust this list to the payment methods you actually offer.]
We keep personal information for as long as needed to fulfill the purposes described in this Policy, including order history and legal, accounting, and dispute-resolution requirements. Payment card data is retained only until your transaction is complete.
We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
To exercise these rights, email us at support@svitch.bike. We will verify your request and respond within the time required by applicable law. You may use an authorized agent where permitted.
If you are a California resident, you have the rights above with respect to the personal information we have collected about you. In the preceding 12 months we may have collected identifiers (such as name, contact details, and IP address), commercial information (such as purchases), internet or network activity, and approximate geolocation, and disclosed such information to service providers for business purposes. To exercise your rights, or to opt out of any “sale” or “sharing,” contact us at support@svitch.bike or use any “Do Not Sell or Share My Personal Information” control we provide. We will not discriminate against you for exercising your rights.
Residents of states such as Virginia, Colorado, Connecticut, Texas, Utah, and others with comprehensive privacy laws have similar rights to access, correct, delete, and opt out of targeted advertising and certain profiling. Contact us at support@svitch.bike to exercise these rights or to appeal a decision.
The Site is not directed to children under 13 (or under 16 for “sale”/“sharing” of personal information), and we do not knowingly collect their personal information. If you believe a child has provided us with information, please contact us and we will delete it.
Because there is no common industry standard for “Do Not Track” (DNT) browser signals, we currently do not respond to DNT signals. We honor recognized opt-out preference signals (such as Global Privacy Control) where required by law.
The Site may link to third-party websites. We are not responsible for their privacy practices; please review their policies before providing information.
Svitch is based in India. Your personal information may be stored and processed in India and in other countries where we or our service providers operate, which may have data-protection laws different from those in your state or country. By using the Site, you consent to these transfers.
We may update this Policy at any time. Changes take effect when posted on this page with a revised “Last updated” date. Please review this Policy periodically.
Svitch Motocorp Pvt. Ltd.
Privacy questions: enquiries@svitch.bike
Data requests (access, correction, deletion): support@svitch.bike
Phone: +91 6351272002